Privacy 

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website, and any other sites we access, own and/or operate.

Information we may collect

Log data. When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data. We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information

We may ask for personal information, such as your:

• Name

• Email

• Social media profiles

• Phone/mobile number

• Mailing address

• Work address

• Payment, Banking, ACH information

Legal basis for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal basis for doing so. This legal basis depends on the services you use and how you use them, meaning we collect and use your information only where:

• it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);

• it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests.

• you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or

• we need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We do not keep personal information for longer than is necessary. While we retain this information, we will attempt to protect it with means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for compliance with a legal obligation or to protect your vital interests or the vital interests of another natural person.

Collection and use of information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

• to enable you to customize or personalize your experience of our website.

• to enable you to access and use our website, associated applications and associated social media platforms.

• to contact and communicate with you.

• for internal record keeping and administrative purposes.

• for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms.

• for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you.

• to comply with our legal obligations and resolve any disputes that we may have; and

• to consider your employment application.

Disclosure of personal information to third parties

We may disclose personal information to:

• third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems personnel;

• our employees, contractors and/or related entities.

• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you; and

• third parties to collect and process data.

International transfers of personal information

The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will attempt to ensure that any transfer of personal, financial information to and from countries outside the United States is protected by appropriate safeguards. Where we transfer personal information to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

Your rights and controlling your personal information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will attempt to protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. 

Correction: If you believe that any information, we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Notification of data breaches: We will comply laws applicable to us in respect of any known data breach.

Complaints: If you believe that we have breached any relevant data protection and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. 

Unsubscribe: To unsubscribe from our communications (including marketing communications), please contact us by visiting the “Contact Us” link located on our website.

Cookies, Tabs, Pop-Ups

Links and third-party websites may use cookies to collect information and/or activity across our site. A cookie is a small piece of data that a website stores on your computer and may access each time you visit, sometimes so others can understand use of our site. This helps serve content based on preferences you may have specified. In addition, this site may generate pop-up notifications and open new browser tabs, Firestone Agency of Florida is not responsible for the behavior third-party links, pop-ups, downloads or actions from website links. 

Limits of our policy

Our website may link to external sites or services that are not operated by us. Please be aware that Firestone Agency of Florida has no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will attempt to take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.